Business privacy policy

This privacy policy details how Energy uses and protects any information you provide when using any the Energy brand websites.

Energy is committed to ensuring that your privacy is protected at all times, any information provided by yourselves whilst either using this website or via our call center will be used only in accordance with this privacy statement.

What we collect:

We may collect the following information:

  • Name and contact information.
  • Demographic information.
  • Interests and preferences.
  • Information relating to certain products or services as required to use service.
  • Information relating to customer surveys and offers.

What we do with the information we gather:

Energy are not currently carrying out any email marketing. Details you enter onto the Energy website will be used only for fulfilling the service you require. This does often involve sending details onto third party providers who assist in providing quotes / offering their services.

Security:

Energy is committed to ensuring that your information is kept secure. In order to prevent unauthorised access we have suitable physical, electronic and managerial procedures to safeguard information provide. In certain instances information is provided to service operators.

Cookies:

Occasionally we may use cookies to identify which pages are being used and in what manner.

Cookies allow web applications to respond to you as an individual. A cookie in no way allows us access to your computer or any information about you, other than the data you choose to share with us after entering on the site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites of interest and often as part of the services offered. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email info@energy.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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